3D Printed Moss Pole V1 - 60mm/2.4in

To make sure your plant gets the care it needs, we recommend visiting our blog and searching for the specific plant you purchased. There, you'll find detailed information on the best conditions to grow your plant in, including light, water, and temperature requirements.

Plus, we will add video vlogs to share our experience with each plant at Miyagi's Garden. And if you ever have any questions or concerns, our team is always here to help. Just reach out to us and we'll be happy to assist you.

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At our nursery, we use first-class treatment for your plant orders. We pack everything with loving care and strive to send it as quickly as possible. So, you can look forward to seeing your purchase as quickly as possible! Please note, that orders with plants must go through a quarantining process before shipping. PLANTS SHIP BETWEEN MONDAY AND WEDNESDAY EACH WEEK DEPENDING ON THE DESTINATION.

Once your order is shipped it is typically delivered within 5-8 business days. Unfortunately, holidays may mean a slight delay from carriers. Rest assured: despite any bumps along the way, we'll do all we can for the speedy delivery of plants straight to your door! Upgrade to 3-day or 2-day shipping for quick and safe delivery.

***We are not responsible for packages returned to us by the carrier due to incorrect or incomplete address or delivery information. We are not responsible for lost packages after the package has been dropped off at the carrier.

We want you to be completely satisfied with your order. If you see all or part of your order has arrived damaged, please be sure to follow the steps below to apply for a refund or replacement. Once we have received ALL of the requested information, your case will be reviewed within 72 hours.  If a refund or replacement is approved, you will be notified by email shortly thereafter.

Step 1:
Within 24 hours of receipt of your package, please email at least 3 photos of the damaged plant, pot, and/or shipping box to info@miyagisgarden.com.

Step 2:
Please include your order number and the name of the item(s) damaged in your email.

Please note we do NOT accept physical returns of plants. 

We are not responsible for packages returned to us  or lost by the carrier due to incorrect or incomplete address or delivery information..

NOTE DURING THE WINTER MONTHS: purchase insulation for temperatures below 50°F and heat pack for temperatures below 40°F.